Technology & IT Support
IT Support
If you need help connecting to campus wifi networks, getting into your Ï㽶ÊÓƵ account or using your college email, please email StudentITHelp@northern.on.ca or call 1-866-999-0799 for IT support.
IT support is available Monday to Friday from 8 a.m. to 4 p.m. with extended support hours even after these times. We will respond within 24 business hours.
Below, you will find how-to articles and guides on:
- Blackboard
- Device Requirements
- Learning Technology (Student Email, Office, Printers & More)
- Wireless Networks & Wifi
Students must use their assigned Ï㽶ÊÓƵ student email account for all official communications with faculty and staff regarding courses, classwork, and academic matters. Communication through personal email accounts will not be recognized as official, and students are expected to regularly check their Ï㽶ÊÓƵ email to ensure they receive important updates and instructions.
Blackboard: Course & Learning Software
Blackboard is our learning management software that allows you to access course materials and information.
Log in to Blackboard Ultra at .
If you are having trouble logging in to your Blackboard Account, please check out:
Devices & Laptops
Ï㽶ÊÓƵ requires all students to have their own laptop computer. The College’s Bring Your Own Device (BYOD) program is mandatory for all students.
Bring Your Own Device Policies
NOTE: the following links below will open a pdf document.
Device Requirements:
Please note that Chromebooks and other Tablets are insufficient devices to perform all required tasks as a Ï㽶ÊÓƵ student.
- Intel I5 or equivalent processor. For Engineering Technology, Intel I7 or equivalent processor
- Minimum 4GB of RAM. For Engineering Technology, Minimum 12GB of RAM (12-16 GB recommended)
- Minimum 256 GB HD. For Engineering Technology, Minimum 512 GB HD
- Minimum of 2 full size USB ports. For Engineering Technology, HDMI port as well.
- Wireless 802.11ac dual band 2.4 and 5 GHz
- Built-in webcam and microphone
- Windows 10 or 11
- 2 year warranty (optional, but recommended)
- 4-6 hours of battery life (optional, but recommended)
IT Support Resources & Software Installation Guides
Wireless Networks & Wifi
NC Skynet Wifi Connection
NOTE: the following links below will open a PDF document.
Outdoor Wireless Access
Ï㽶ÊÓƵ provides secure wireless access to several outdoor locations at each campus.
Click on your campus link to view or download a map showing where the best wireless connectivity can be found.
NOTE: the following links below will open a PDF document.