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Technology & IT Support

IT Support

If you need help connecting to campus wifi networks, getting into your Ï㽶ÊÓƵ account or using your college email, please send an email to StudentITHelp@northern.on.ca or call 1-866-999-0799 for IT support.

IT support is available Monday to Friday from 8 a.m. to 4 p.m. with extended hours of support even after these times. We will respond within 24 business hours.

Below you will find how-to articles and guides on:

Blackboard: Course & Learning Software

Blackboard is our learning management software where you will access course materials and information.

Log in to Blackboard Ultra at .

If you are having trouble logging in to your Blackboard Account, please check out:

Devices & Laptops

Ï㽶ÊÓƵ requires all students to have their own laptop computer. The College’s Bring Your Own Device (BYOD) program is mandatory for all students.

 

Bring Your Own Device Policies

NOTE: the following links below will open a pdf document.

Device Requirements:

Please note that ChromeBooks and other Tablets are not sufficient devices to be able to perform all required tasks as a Ï㽶ÊÓƵ student.

  • Intel I5 or equivalent processor. For Engineering Technology, Intel I7 or equivalent processor
  • Minimum 4GB of RAM. For Engineering Technology, Minimum 12GB of RAM (12-16 GB recommended)
  • Minimum 256 GB HD. For Engineering Technology, Minimum 512 GB HD
  • Minimum of 2 full size USB ports. For Engineering Technology, HDMI port as well.
  • Wireless 802.11ac dual band 2.4 and 5 GHz
  • Built-in webcam and microphone
  • Windows 10 or 11
  • 2 year warranty (optional, but recommended)
  • 4-6 hours of battery life (optional, but recommended)

IT Support Articles

One Minute Guides

NOTE: the following links below will open a PDF document.

Other helpful links

NOTE: the following links below will open a PDF document.

Wireless Networks & Wifi

NC Skynet Wifi Connection

NOTE: the following links below will open a PDF document.

Outdoor Wireless Access

Ï㽶ÊÓƵ provides secure wireless access that extends to several outdoor locations at each campus.

Click on your campus link to view or download a map showing where the best wireless connectivity can be found.

NOTE: the following links below will open a PDF document.

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